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Terms and conditions
TERMS AND CONDITIONS
These Terms and Conditions ("Agreement") govern your use of our website, mobile app, and services provided by us (collectively "the Platform"). Please read these terms carefully before using the Platform.
1. ACCEPTANCE OF TERMS
By accessing or using the Platform in any way, you agree to be bound by these Terms and Conditions. If you do not accept all of these Terms and Conditions, please exit the Platform immediately.
2. ELIGIBILITY
You must be at least 18 years old (or such other minimum age as may be specified from time to time) to use the Platform. By accessing or using the Platform, you represent that you have reached the required minimum age for your jurisdiction and are eligible to enter into this Agreement.
3. USE OF THE PLATFORM
You agree not to misuse the Platform in any way, including but not limited to:
- attempting to hack or gain unauthorized access to our systems;
- transmitting viruses, malware, or other malicious code; or
- engaging in any conduct that is unlawful, immoral, or injurious.
4. ACCOUNT REGISTRATION AND SECURITY
To use certain features of the Platform, you will need to register for an account with us (a "User Account"). You agree:
- to provide accurate and complete information when registering your User Account;
- to maintain the confidentiality of your password and other account details; and
- not to share or transfer your User Account with any third party.
5. PAYMENTS AND WAGERING
You understand that you must only deposit funds into your User Account using approved payment methods. By making a deposit, you acknowledge that:
- all payments will be subject to our standard terms and conditions;
- we reserve the right to refuse or cancel any transaction at our discretion; and
- winnings from gaming activities may be subject to taxes or other charges as applicable.
6. WAGERING LIMITS
We may impose wagering limits on your User Account, including but not limited to deposit and withdrawal limits. You agree:
- not to attempt to circumvent these limits in any way;
- to comply with all applicable gaming regulations; and
- not to make reckless or excessive wagers.
7. GAMING REGULATIONS
You acknowledge that we are subject to various gaming regulations, including those of the jurisdiction from which you access our Platform (if other than ours). By accessing or using the Platform, you agree:
- to comply with all applicable gaming laws and regulations; and
- not to engage in any activity that is prohibited by law.
8. RESPONSIBLE GAMING
We take responsible gaming seriously and reserve the right to intervene if we suspect any misuse of our services. You agree:
- to use our services responsibly;
- to take regular breaks from gaming activities; and
- not to attempt to hide or falsify your gaming history or losses.
9. INTELLECTUAL PROPERTY
You acknowledge that all content, software, and other materials provided by us are owned by us (or licensed from third parties) and are protected by copyright law and other intellectual property laws.
10. SECURITY AND FAIR PLAY
We use various security measures to protect your User Account and maintain fair play on the Platform, including:
- encryption technologies; and
- testing of our Random Number Generator (RNG).
You acknowledge that we rely on third-party certifications for RNG fairness, rather than operating an in-house RNG lab.
11. CUSTOMER SUPPORT
We may provide customer support to you via various channels, including email, live chat, or phone calls. You agree:
- to use these services responsibly and not to abuse our customer support team; and
- that all information provided by us is subject to change without notice.
12. CHANGES TO TERMS AND CONDITIONS
We reserve the right, at our discretion, to modify these Terms and Conditions from time to time without prior notice. Your continued use of the Platform after any modification will constitute your acceptance of the modified terms.
By using the Platform, you acknowledge that you have read, understand, and agree to be bound by these Terms and Conditions as in effect on each date you access or use our services.